Shipping Policy

Thank you for shopping at Zentro. Please read our shipping policy carefully.

Order Processing (Handling Time)

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been processed and dispatched, delivery typically takes 3–5 business days depending on your location within France and Europe.

Estimated Delivery Time

Handling time: 1–2 business days
Transit time: 3–5 business days
Total estimated delivery: 4–7 business days from order date

Shipping Carriers

We work with trusted carriers to ensure your order arrives safely and on time. You will receive a tracking number by email once your order has been shipped.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order.

Delays

While we do our best to meet the above timelines, delivery delays may occasionally occur due to carrier issues, customs, or other circumstances beyond our control. We appreciate your patience.