Terms of Service

Last updated: May 2026

Welcome to Zentro. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully.

1. About Us

Zentro
10 Avenue des Tuileries, 63600 Ambert, France
Phone: +33 9 66 28 99 33

2. Acceptance of Terms

By using our website and/or purchasing from us, you confirm that you are at least 18 years of age and agree to these Terms of Service and our Privacy Policy.

3. Products and Pricing

We reserve the right to modify or discontinue products at any time without notice. All prices are listed in Euros (EUR) and are subject to change. We make every effort to display accurate product descriptions and images, but we do not warrant that product descriptions or other content is accurate, complete, or error-free.

4. Orders and Payment

By placing an order, you make an offer to purchase the selected products. We reserve the right to refuse or cancel any order at our discretion. Payment must be completed at the time of purchase. We accept major payment methods as displayed at checkout.

5. Shipping

Orders are processed within 1–2 business days and delivered within 3–5 business days after dispatch. For full details, please refer to our Shipping Policy.

6. Returns and Refunds

We offer a 14-day return window from the date of delivery. Refunds are processed within 7 business days of receiving the returned item. For full details, please refer to our Refund & Return Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Zentro and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zentro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product(s) in question.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of France. Any disputes shall be subject to the exclusive jurisdiction of the courts of France.

10. Consumer Rights (EU)

As a consumer in the European Union, you benefit from mandatory legal protections that cannot be waived by these terms, including statutory warranty rights and the right of withdrawal under EU consumer law.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.